Refund policy

Refund & Returns

The Olfactory Training Kit is a personal-care product containing essential oils, assembled at a licensed compounding pharmacy. For safety and quality reasons, kits cannot be restocked or resold once they have shipped, so we are unable to accept returns or offer refunds for change-of-mind purchases.

If something is wrong with your order — it arrived damaged or defective, or you received the wrong item — we will make it right. Email us at support@olfactorykit.com as soon as possible after delivery with your order number and a photo of the issue, and we will arrange a replacement.

Free 2-day shipping is included on US orders. If you have any questions before ordering, contact support@olfactorykit.com.

The content on this page is for informational and educational purposes only. It is not medical advice and does not replace evaluation or advice from a qualified healthcare provider.